Shipping Policy

*Our products are created by designers around the world who love glasses! To keep the cost low and reduce carbon footprint, they are shipped directly to you internationally so you can save more. Our delivery takes longer for this reason (2-3 Weeks, Usually 15 Days).

All products in Glasscias are processed in our centralized warehouse, it's carefully handled by our staff with proper checking and testing.

 

Our Shipping Rate

Standard worldwide shipping: US$7.95

Order above US$75: FREE 

 

Standard Shipping Times

USA and Canada: 7 - 15 days

Oceania: 8 - 18 days

Europe: 8 - 18 days

Asia: 8 - 18 days

Other countries including Outer Islands: 10 - 20 days

 

Processing Times

Orders can sometimes take up to 4 days to process after placing the order before shipping out.

 

Order cancellation

We only accept order cancellations within 12 hours after the completion of your order. This is to ensure a better fulfilment process for you.

 

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it! 

If you need more detailed information, please send us an email at support@glasscias.com and we'll help you out!

 

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!